Steve presented knowledge I can take back to work with me and use.  – Kevin Springer –Nashville, TN

Instructor gave great advice on how to work with customers and how to calm their concerns. – Doug Baker -Kenmore, WA

Great class. Helped to have an instructor with real world experience. – Chris Prelitz – Laguna Beach, CA

Gave me the information I needed to be confident in the work I do. – Christian Lowe – Littleton, CO